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IT Support Services

Diagnostics

In today's tech landscape, both software and hardware play crucial roles. Effective cybersecurity services are essential to protect these components from potential threats. Additionally, performing hardware diagnostics can help ensure that all devices are functioning optimally. For any technical issues, remote tech support is available to assist users efficiently, bridging the gap between software and hardware needs.

Full System Evaluation

$90

Identify if the issue is related to hardware or software by utilizing our hardware diagnostics services. After pinpointing the issue, we will touch base with you, including an invoice, while clearly explaining what the issue is and any other problems that may have been discovered. Additionally, our remote tech support is always available for further assistance.

*Fee credited toward repair if approved.


Remote Support

We can remotely connect with you to develop a plan that addresses any issues or concerns, whether it's related to our cybersecurity services or hardware diagnostics, or if you need assistance through our remote tech support.

Remote Tech Support (1-hour Min)

$99/hr.

Our services include software troubleshooting, resolving email and other account issues, and providing cybersecurity services such as malware removal. We also offer performance optimization through hardware diagnostics and software tuning, along with OS repair for issues like boot looping or crashing. Additionally, our remote tech support can assist with server development, including setting up a game server.


On-Site Tech Support (Sacramento County)

Develop a plan to diagnose and address any issues or concerns in person, leveraging our cybersecurity services, hardware diagnostics, or remote tech support as needed.

On-Site Support (1-hour Min)

$100/hr.

After-Hours / Emergency Service

$200/hr.

Travel outside Sacramento County has seen a 25% increase in rates, reflecting the growing reliance on essential services like cybersecurity services, hardware diagnostics, and remote tech support that are becoming increasingly important for travelers.


On-Site Tech Support (L.A. O.C, San Bernardino)

Connect with you to develop a plan that incorporates our cybersecurity services, while also addressing any issues or concerns through hardware diagnostics and remote tech support.

On-Site Support (1-hour Min)

$130/hr.

After-Hours / Emergency Service

$260/hr.

Travel outside of these two counties leads to a 25% increase in rates, especially when considering the importance of cybersecurity services, hardware diagnostics, and remote tech support.


Flat-Rate Repair Services

Virus & Malware Removal

$149

To ensure your system's safety, our cybersecurity services include virus removal and thorough rootkit scans. We also assist with hardware diagnostics and can help you adjust your firewall settings. Additionally, we provide preventive tips and practices, along with remote tech support, to fortify your defenses against future threats.

PC Tune up & Speed Optimization

$129

System cleanup, including the removal of unnecessary files, helps free up space while enhancing overall performance. Utilizing cybersecurity services can ensure that your system remains secure during these processes. Additionally, undervolting the CPU and GPU reduces temperature and electricity usage. It's also beneficial to tweak RAM timings for improved performance. Regular hardware diagnostics can help identify any potential issues. A BIOS update is essential for optimal operation, and tuning CPU speed allows for either increased performance or reduced power usage. Always remember to update your OS and security patches if applicable. Overclocking the GPU can further enhance performance, but make sure to remove unnecessary drivers when needed. Lastly, reapplying thermal paste to the CPU and/or GPU can combat wear and tear from age, ensuring your system runs smoothly. For ongoing assistance, consider remote tech support to keep everything in check.

Operating System Reinstall

$149

Perform a clean OS installation to ensure optimal performance. Following this, set up the necessary drivers and apply system updates to enhance your device's security. To further improve efficiency, optimize startup processes and consider removing bloatware if applicable. For additional support, you might explore cybersecurity services and hardware diagnostics, or utilize remote tech support for any ongoing issues.

Hardware Upgrade Installation

$99 + Parts

  • Ram
  • SSD
  • DGPU
  • PSU
  • CPU
  • Wi-Fi Card
  • Sound Card
  • Capture Card

Are all essential components for any computer setup. Additionally, to ensure optimal performance, consider utilizing cybersecurity services and hardware diagnostics. If you encounter any issues, remote tech support can help troubleshoot these hardware components effectively.

Custom PC Build

$199/$299 Adv.

Liquid cooling systems along with effective cable management not only enhance the aesthetics with RGB lighting but also improve performance. Additionally, for those seeking reliable cybersecurity services, expert hardware diagnostics can ensure your setup is optimized. Furthermore, remote tech support can assist in configuring an efficient fan setup for maximum airflow.


Cybersecurity Services

Home & Individual Security solutions now encompass essential services such as cybersecurity services, hardware diagnostics, and remote tech support to ensure your safety and peace of mind.

Home Network Security Setup

$249

Ensuring robust firewall security is essential for any organization, especially when paired with comprehensive cybersecurity services. Additionally, proper Wi-Fi security configuration and regular firmware updates play a critical role in safeguarding your network. For those needing assistance, remote tech support can provide valuable help, including hardware diagnostics to identify vulnerabilities.

Password Manager + MFA Setup

$149

Secure vault configuration through our cybersecurity services ensures enhanced account strengthening while providing user walkthroughs for optimal security. Additionally, our hardware diagnostics and remote tech support help maintain system integrity.

Account Compromise Recovery

$149-$299

Small Business Cybersecurity

Small Business Security Starter Package

$399

Secure Devices (up to 3) with our comprehensive cybersecurity services. This includes an email security review, hardware diagnostics, a firewall review, and basic policy guidance, along with remote tech support.

Small Business Security Risk Assessment

$499

Vulnerability review through our cybersecurity services, network review, written findings report, and an action plan moving forward. Additionally, we offer hardware diagnostics and remote tech support to ensure comprehensive protection and system performance.


Monthly Service Plans

*per device, our cybersecurity services include hardware diagnostics and remote tech support.

Home Care Plan

$29 Monthly

Our cybersecurity services include patch monitoring, antivirus management, and quarterly system checkups. We also offer hardware diagnostics as part of our comprehensive approach. Take advantage of our remote tech support at a discounted hourly rate of $89/hr.

Small Office Care Plan

$79 Monthly

Our cybersecurity services include endpoint protection and patch management, with an hour of remote tech support included. Additionally, we offer quarterly security reviews and hardware diagnostics to ensure your systems are secure.

Business Secure Plan

$149 Monthly

Our cybersecurity services include advanced endpoint protection, robust email protection, and continuous monitoring. We also provide comprehensive hardware diagnostics and remote tech support to ensure optimal performance. Monthly reporting and priority response are part of our commitment to keeping your systems secure.

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